How to say "I'm sorry to say, but the service isn't very good" in French?

Human translation is shown below

HUMAN TRANSLATION
1. Je suis désolé de le dire, mais le service n'est pas très bon.

I'm sorry to say, but the service isn't very good

2. Je suis désolé de dire ça, mais le service n'est pas très bon.

I'm sorry to say, but the service isn't very good



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